10 min

Legal notice, T&Cs

Published on 04/28/2021Sébastien Vassaux

Melba is a SAS with a capital of 1366 euros domiciled at 156 rue du Faubourg Poissonnière, Paris 10th, duly registered with the Paris RCS under number SIREN 802 748 772, hosted by the companies OVH Cloud and Amazon Web Services, declared to the CNIL under the number 1772450.

Privacy and Security

Melba is committed to ensuring that your privacy is respected. Melba declares all the data collected to the  National Commission for Computing and Freedoms (CNIL).

We are committed to your safety. To prevent unauthorized access and protect your information, we have put in place the necessary physical, electronic and managerial firewalls.

What we collect

We may collect the following information:

  • Last name
  • Contact information including emails
  • Other useful information for consumer satisfaction and the relevance of our offers

All information can be deleted at the request of the User and then result in the closure of the account. Payment of the melba subscription implies acceptance of the collection of the data mentioned.

What we do with the information we collect

We use the information to understand your needs and provide you with better service, in particular for the following reasons:

  • Internal accounting
  • Improvement of our products and services
  • Sending information about our new products and services

Use of cookies

A cookie is a small file that asks for permission to be saved in a temporary directory on your hard drive when you browse. In particular, it allows you to manage your authentication.

Our website may contain links to other sites. When you click on an external link, we no longer have any control over the site in question and therefore cannot be responsible for the protection of the data you provide on these sites. You should carefully inquire about their own privacy policy.

We do not sell, distribute or rent your information to third parties.

General Conditions of Use and Sale


These general conditions of use govern all the activities and services available on the melba.io site.

User or Users:  any Internet user browsing the site, connected or not.

Organization or Organizations  : the owner of the data of an account on melba. an organization can allow access to its data to multiple users.

CGU / CGV:  these general conditions of use and sale

Tacit acceptance of the general conditions of use

Any activity related to the use of the content and functionalities of the melba site is governed by default by these general conditions (hereinafter the 'General Conditions of Use and of Sale' or 'T & Cs' or 'GTC'). Melba reserves the right to modify and / or update the General Conditions of Use at any time. The latest version of the T & Cs is always accessible from the melba website.

Intellectual property

Reproduction of all or part of the content of the melba site on paper or electronic media, online or offline, or the use of its content for any purpose whatsoever is prohibited without the express authorization of the melba company.

Unless otherwise stated, all the features of the site are the exclusive property of melba.


Any creation of a user account requires the acceptance of the general conditions of use and the provision of the exact contact details of the User.

An account is only activated after validation of the email entered by clicking on the hypertext link sent by email following registration.

When registering, the user undertakes to provide true and sincere information concerning him.

The identifiers make it possible to identify oneself on the melba site and to access the services provided by melba.

The melba account can be accessed with a username and password which are strictly personal. As such, these elements are not transferable and cannot be transmitted to third parties. The User must inform melba of any loss, usurpation, disclosure or unauthorized use of his account, his username and password. The User is solely responsible for the use of his identifiers. Any attempt to substitute another user's account, password or username is strictly prohibited.

Subscription to a paid offer

The melba account also allows Organizations to subscribe to various paid services in the form of a subscription.

The latest prices are publicly displayed on the melba website, section “prices”. Melba reserves the right to apply personalized prices.

Even if melba's prices change little, melba reserves the right to change them with one month's notice. The new rates then apply at the end of the commitment period (month or year).

Payment to melba is made by monthly or annual direct debit from the bank card or from the Organization's account. The Organization accepts the tacit renewal of the subscription and must allow payment each month or each year depending on the chosen offer, without delay and without delay, otherwise melba reserves the right to suspend the subscription.

Unsubscribing can be done on the anniversary date (month or year) by notifying melba upstream via the communication tools available on the application or via the  contact form .

Melba's functionalities evolve every day. Melba is not required to retain functionalities and may reshape the pricing offers by distributing the range of functionalities differently.

Limitation of liability towards third parties

The information and content available on the site is for informational purposes only. They can not engage the responsibility of melba. The Organizations are responsible for holding all intellectual and industrial property rights, or failing that, authorizations and licenses relating thereto, relating to elements (such as, without limitation, graphic, textual, sound or audiovisual) that they intend to use, distribute, or publish on the melba.io site in such a way that melba cannot be held liable with regard to third parties.

Melba does not own the data entered by Users. Melba makes no commercial use of the data and guarantees strict confidentiality. Melba however reserves the right to use this data for internal statistical purposes.

Melba disclaims all liability with regard to this information and more generally with regard to all content posted by Users of the site.

If, despite the precautions taken, melba was informed of the counterfeit or illegal nature of any content, the latter would be removed without delay, without this being able to engage the responsibility of melba in any capacity whatsoever.

Limitation of liability with regard to Users and Organizations

Melba cannot be held responsible for any damage resulting in particular from an awkward entry or configuration, a bug or technical contingencies (availability of servers, interruption of access, etc.).

All the free or paid functions of the site are provided as is, without technical support, and melba cannot be held responsible for any damage related to their use.

No loss of data can be blamed on melba which does not provide users with a storage infrastructure. The data is however backed up in real time over 7 rolling days, which guarantees that no technical flaw can lead to a permanent loss of this data.

Photo © Maarten van den Heuvel on Unsplash