When receiving orders from suppliers, it is very common to notice errors in the delivery of various orders: missing product, damaged product, expired product, etc.
Delivery anomalies may affect up to 5% of order lines. These cumulative errors constitute a non-negligible cost that must be valued.
Considering and processing them saves thousands of dollars every year, then earns several gross margin points for each establishment. In this sense, Melba makes it possible to control the receipt of a delivered order, by accurately declaring an anomaly for each faulty product received.
Delivery anomalies are accessible in the Supplier orders tab of the main menu
The drop-down title in the header displays the Delivery Defects View by default.
In the anomaly creation mode:
The newly created anomaly is added to the list of delivery anomalies.
All that remains is to filter the list according to the analysis needs to quantify the potential or obtained gains.
To obtain the delivery anomaly report to send to the supplier
go to the Delivery anomalies view:
The download of the document is launched automatically.