Contact us, demo and free trial

How to reach the Melba team, discover the tool and test it: chat support, free trial, and what to share for a multi-site project.

Published on 07/02/2026Sébastien Vassaux
Par · Cofondateur de Melba

Here's how to talk to the Melba team, discover the tool and try it.

Try Melba for free

We don't offer individual demos. The best way to discover Melba is to create your account and try it for free: app.melba.io.

For a guided tour of the features, browse our help center and the First steps with Melba article.

How to contact us

Melba is an online software (SaaS). Support is provided through the chat only, inside the app and on the website: there is no phone number and no contract number. Describe your request in the chat and we'll answer directly.

Do you have a multi-site or specific project?

So we can route your request to the right person, tell us in the chat:

  • the nature of your business (type of venue, customers, scale);
  • the number of sites to equip;
  • the modules you're interested in (see the pricing page);
  • your timeline.